Contact US
If you need help with an order, delivery, returns, or product information, please email us and we’ll get back to you as quickly as possible.
boropantry@gmail.com
Response Times
We aim to reply within 24 hours on weekdays. During weekends and public holidays, replies may take a little longer, but we will respond as soon as possible.
To Help Us Assist You Faster
When you contact us, please include:
- Your order number
- The email address used at checkout
- A brief description of the issue or request
Damaged / Incorrect Items
If your order arrived damaged, incorrect, or incomplete, please attach clear photos of:
- The outer packaging (including any shipping label)
- The item(s) received
- Any visible damage
Product Questions
If you have questions about ingredients, allergens, or storage instructions, please email us before ordering. We’ll gladly help you check the information you need.
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